Terms Of Use

1. Terms

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trade mark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on http://www.solarnsat.com.au/’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on http://www.solarnsat.com.au/’s web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by http://www.solarnsat.com.au/ at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on http://www.solarnsat.com.au/’s website are provided “as is”. http://www.solarnsat.com.au/ makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, http://www.solarnsat.com.au/ does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall http://www.solarnsat.com.au/ or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption), arising out of the use or inability to use the materials on http://www.solarnsat.com.au/’s Internet site, even if http://www.solarnsat.com.au/ or a http://www.solarnsat.com.au/ authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on http://www.solarnsat.com.au/’s website could include technical, typographical, or photographic errors. http://www.solarnsat.com.au/ does not warrant that any of the materials on its website are accurate, complete, or current. http://www.solarnsat.com.au/ may make changes to the materials contained on its web site at any time without notice. http://www.solarnsat.com.au/ does not, however, make any commitment to update the materials.

6. Links

http://www.solarnsat.com.au/ has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by http://www.solarnsat.com.au/ of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

http://www.solarnsat.com.au/ may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Warranty

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. 

The benefits under our Limited Warranty are in addition to other rights and remedies under applicable law in relation to the products.

Solar N Sat’s consumer products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Solar N Sat Pty Ltd will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labour, provided that the customer shall be responsible for any transportation cost.  This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks and dents; (ii) consumable parts, such as batteries, pump rotor & stators unless product damage has occurred due to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes; (iv) damage caused by service performed by anyone who is not an authorized service provider of Solar N Sat Pty Ltd; (v) damage to a product that has been modified or altered without the written permission of Solar N Sat Pty Ltd. 

Repairs have a 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original one year warranty, depending upon which is longer.

Solar N Sat Pty Ltd retains the exclusive right to repair or replace (with a new or newly-overhauled replacement product) the device or software or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.

9. Delivery

Solar N Sat commit to to the prompt and efficient delivery of goods. Due to the fact our stores are in regional Queensland some carriers only pickup every second or third day please allow for this in our delivery times. In most cases, online and telephone orders received during business hours will be dispatched within 1 to 3 working days.

Should delivery time change (as is the case over the Christmas holiday period) these alterations will be displayed clearly on the front page of www.solarnsat.com.au

For shipping to delivery addresses within Australia, we use Australia Post regular, Fastway Couriers, Followmont or general carriers   Delivery times are indicative only.  As the delivery is carried out by an external party, Solar N Sat cannot be held responsible for any failure to observe those delivery times.  It is therefore understood and agreed that you will not be entitled to withdraw or modify the order made due to a delay in delivery. If, however, delivery has not been effected after 10 business days from the indicated delivery date the customer may treat the failure to deliver as a terminating event and may elect to terminate the order and receive a full refund.  This includes delivery charges and applies to the price of the product/s only. Delivery to properties in regional or remote areas may not be a door to door service and therefore may need to be picked up at the nearest freight company depot.

10. Returns

Returns may be accepted for a refund, excluding shipping and handling charge, only if the returned item is in new resaleable condition. Items that are accepted for return will be subject to a 20% restocking fee. Items that have been opened or used will be accepted.  All returns can only be accepted within 15 calendar days from the date that the item is received, absolutely no returns after 15 days.  Customer is responsible for arranging and paying the shipping fees for the return. Shipping, handling and insurance charges will not be refunded. For items shipped with “free shipping” offers, we will charged back the real shipping cost prior to calculating your total refund.

 

11. DIY Satellite Kits & Solar Systems

Solar N Sat specialise in the supply of satellite kits & solar systems designed for easy self-installation.  Solar N Sat will provide technical support over the phone during normal business hours should assistance be required. 
An average level of competence is required to install one of these systems.  Should you, for whatever reason be unable to install and align the satellite dish or install the solar system AND you have called Solar N Sat for technical support, in rare circumstances, you may require an independent technician to attend. In these circumstances Solar N Sat is not liable for any installation costs nor are we required to offer a refund on the equipment unless it is proven to be faulty.